Tank and water records
Include your app version, Android version, the screen you were using, and what you expected to happen. Do not email private receipt images.
Open a ticket.
What to include.
TankWise records are local, so support cannot see your aquarium profile unless you describe the issue. Never send passwords, payment-card details, or private receipt photos.
Unlimited Tanks purchase or restore
Include the Google Play account used, purchase date, and any order number. Do not send a card number. Unlimited Tanks is a one-time purchase, not a subscription.
Fish or plant catalog
Send the common and scientific name, the field that looks wrong, and the trusted source you are comparing it with.
Physical test holder
Use the Etsy order conversation for order-specific shipping, returns, or product issues so the purchase stays attached to the order.
Privacy or deletion
Review what stays local, what connects, and how to remove device-saved aquarium data, browser-saved tanks, or remote beta submissions.
Privacy policyData safety summaryData deletionApp availability
Open the Android listing in Google Play to download TankWise when it is available to your account or region. The iPhone release is planned and is not yet available in the App Store.
Download TankWise free on Google PlayTerms of use